Privacy Policy

Last updated: February 25, 2025

Introduction

Himalayas X LLC ("we", "our", or "us") operates the Salient AI Accounting Platform. We respect your privacy and are committed to protecting your personal and financial data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when creating an account or using our services, including but not limited to:

  • Name, email address, phone number, and billing information
  • Business information such as company name, address, and tax identification numbers
  • User credentials for account access
  • Any other information you choose to provide

Financial Information

As an accounting platform, we collect and process financial information including:

  • Bank account information and transaction data
  • Receipt and invoice data
  • Expense and income records
  • Tax-related information
  • Vendor and client payment details

Usage Data

We automatically collect certain information when you access or use our platform:

  • Device information (browser type, IP address, device type)
  • Log data (pages visited, time spent, actions taken)
  • Performance and error data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our services: To operate our platform, process transactions, generate reports, and enhance functionality
  • AI-powered features: To train and improve our AI models for receipt scanning, transaction categorization, financial insights, and forecasting
  • Personalization: To tailor our services to your specific business needs and preferences
  • Communication: To respond to inquiries, provide support, and send important updates about your account or our services
  • Security: To protect our platform, detect fraud, and ensure the security of your data
  • Legal compliance: To comply with applicable laws, regulations, and legal processes

Data Retention

We retain your personal and financial information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the data
  • Legal, regulatory, and contractual requirements

For accounting data specifically, we typically retain information for at least 7 years to comply with tax and financial regulations.

Data Security

We implement appropriate technical and organizational measures to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Employee training on data security and privacy practices
  • Physical and environmental safeguards for our servers and facilities

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service providers: With third-party vendors who provide services on our behalf (e.g., payment processing, cloud hosting, customer support)
  • Business partners: With trusted partners to provide integrated services (e.g., banking institutions for account connections)
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
  • With your consent: When you have explicitly consented to the sharing

We require all third parties to respect the security of your data and to treat it in accordance with applicable laws. We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Restriction: Request restriction of processing of your personal information
  • Data portability: Request the transfer of your personal information to you or a third party
  • Objection: Object to processing of your personal information
  • Withdraw consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in the United States. If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

By using our platform, you consent to the transfer of your information to countries that may have different data protection laws than those in your country of residence. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform with a new effective date. Your continued use of our platform after such modifications will constitute your acknowledgment of the modified policy and agreement to abide by it.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Himalayas X LLC
418 Broadway, Ste 5184
Albany, NY 12207
Email: privacy@himalayasx.com
Phone: (412) 301-7426